08
Manufacturing Process
Support & Maintenance
Sustain products with updates, troubleshooting, optimization, and field support continuity.
Post-launch support keeps products stable and evolving through troubleshooting, updates, and continuous optimization across lifecycle stages.
Key Activities
- Field issue analysis and resolution
- Firmware and hardware update planning
- Performance and reliability optimization
Outcomes
- Sustained product reliability
- Structured maintenance cadence
- Long-term lifecycle continuity